As a leader in the rapidly growing China market for credit, Bank of Communications has created an integrated, holistic Decision Management platform. This platform, based on FICO technology and predictive analytics, enables BOCOM to connect decisions and manage risk more effectively from origination to customer management to collections. Vincent Chiang, CEO for Pacific Credit Card Center from Bank of Communications, explains the goals and early results for this project, which won the Best Risk Management Award for 2008 from The Asian Banker, and won a 2009 Decision Management Pioneer Award from FICO.
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